Shannon Bond

Shannon Bond is a business correspondent at NPR, covering technology and how Silicon Valley's biggest companies are transforming how we live, work and communicate.

Bond joined NPR in September 2019. She previously spent 11 years as a reporter and editor at the Financial Times in New York and San Francisco. At the FT, she covered subjects ranging from the media, beverage and tobacco industries to the Occupy Wall Street protests, student debt, New York City politics and emerging markets. She also co-hosted the FT's award-winning podcast, Alphachat, about business and economics.

Bond has a master's degree in journalism from Northwestern University's Medill School and a bachelor's degree in psychology and religion from Columbia University. She grew up in Washington, D.C., but is enjoying life as a transplant to the West Coast.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

ARI SHAPIRO, HOST:

Copyright 2020 NPR. To see more, visit https://www.npr.org.

MARY LOUISE KELLY, HOST:

For grocery delivery worker Willy Solis, the last straw came when the app Shipt changed his pay — in the middle of the coronavirus pandemic.

It wasn't the first time that Shipt, owned by Target, had tinkered with that formula. Solis had complained about smaller paychecks and lack of pay transparency. But now he and others like him were putting their health on the line to do their work. Solis decided he had to take action. From his home in Denton, Texas, he logged on to Facebook and started organizing a nationwide walkout.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

In a new move to stop the spread of dangerous and false information about the coronavirus, Facebook will start telling people when they've interacted with posts about bogus cures, hoaxes and other false claims.

Updated at 3:44 p.m. ET

The CEO and founder of the newly popular video conferencing service Zoom says he'll make his product harder to use, if it improves safety and security.

Zoom has taken off during the coronavirus pandemic thanks to how easy it is to join a virtual meeting on the platform by clicking on a single link.

But now Eric Yuan says, "When it comes to a conflict between usability and privacy and security, privacy and security [are] more important – even at the cost of multiple clicks."

Updated at 11:22 a.m. ET

Dennis Johnson fell victim last week to a new form of harassment known as "Zoombombing," in which intruders hijack video calls and post hate speech and offensive images such as pornography. It's a phenomenon so alarming that the FBI has issued a warning about using Zoom.

Like many people these days, Johnson is doing a lot of things over the Internet that he would normally do in person. Last week, he defended his doctoral dissertation in a Zoom videoconference.

Facebook, YouTube and Twitter are relying more heavily on automated systems to flag content that violate their rules, as tech workers were sent home to slow the spread of the coronavirus.

Updated at 6:01 p.m. ET

Some Amazon warehouse workers in Staten Island, N.Y., and Instacart's grocery delivery workers nationwide walked off their jobs on Monday. They are demanding stepped-up protection and pay as they continue to work while much of the country is asked to isolate as a safeguard against the coronavirus.

Uber is pausing its pool service, and Lyft is suspending its shared rides feature in the United States and Canada in an effort to slow the spread of the coronavirus.

Those services let passengers headed in the same direction carpool in exchange for cheaper fares.

But as cities tell people to avoid nonessential travel and stay at least 6 feet away from one another, Uber and Lyft say they are supporting public health guidance.

Joe Renice noticed things were different last week in downtown San Francisco.

"I was driving around the financial district for 3 1/2 hours. I got one ride," he said.

Renice is an Uber driver and normally spends a good chunk of his day ferrying tech workers and tourists around the city.

Puerto Ricans could be casting their ballots online only in the next eight years, according to a bill that is expected to pass this week.

Civil liberties advocates are ringing alarm bells over this plan to shift voting online, warning that the move threatens election security and voting rights.

Flying cars, big-screen TVs that rotate vertically to better show your mobile videos, a trash can that changes its own bag: Welcome to CES.

About 200,000 people will descend on Las Vegas this week to check it all out at the annual technology extravaganza of the Consumer Electronics Show.

Among the robots they will encounter is the Charmin RollBot. That's roll as in a roll of toilet paper, which is what the small-wheel robot carries on top of itself.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

ARI SHAPIRO, HOST:

Copyright 2020 NPR. To see more, visit https://www.npr.org.

MICHEL MARTIN, HOST:

How safe is your Uber ride? That question has dogged the company for years, as it has faced complaints from passengers and drivers alleging they have been sexually assaulted in an Uber.

Now Uber is revealing the scale of those complaints for the first time.

The company received 5,981 allegations of serious sexual assault in the U.S. over two years, according to a new report covering 2017 and 2018. The claims range from unwanted touching and kissing to rape.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

AILSA CHANG, HOST:

Updated at 2:25 p.m. ET

The Trump administration is giving American companies three more months to do business with the Chinese telecom giant Huawei, the Commerce Department said Monday.

Updated at 6:04 p.m. ET

Twitter CEO Jack Dorsey announced that his social media platform will stop running political ads, citing online ads' "significant risks to politics." Facebook has been criticized for allowing deceptive political ads.

"We've made the decision to stop all political advertising on Twitter globally. We believe political message reach should be earned, not bought," Dorsey tweeted late Wednesday afternoon.

He explained his reasons in a long thread of tweets.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

AUDIE CORNISH, HOST:

Copyright 2020 NPR. To see more, visit https://www.npr.org.

NOEL KING, HOST:

EBay's chief executive is stepping down following disagreements with the online shopping website's board as it overhauls its business.

Devin Wenig, who has been eBay's CEO since 2015, will be replaced in the short term by Scott Schenkel, its chief financial officer, while the company looks for a permanent successor.